Information We Collect
When you contact us for relocation, packing, moving, vehicle transportation, or warehousing services, we may collect the following information:
- Personal details: name, phone number, email address, current and destination address
- Shipment details: inventory of goods, vehicle details, moving date, and distance
- Payment information: billing and transaction details necessary to process your booking (we do not store full card details)
- Website usage data: IP address, browser type, pages visited, and technical information collected through cookies
How We Use Your Information
We use the information we collect to:
- Process your moving/shifting booking and prepare accurate quotations
- Deliver our services across our locations including Ahmedabad, Varanasi, Jaipur, and Malappuram
- Provide customer support and respond to your queries
- Send service updates, billing information, and necessary notifications
- Improve our website experience and resolve technical issues
- Comply with applicable legal and regulatory obligations
Data Security
RTL Group adopts reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. While we take data security seriously, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Sharing of Information
We do not sell your personal information to third parties. We may share your information only in the following circumstances:
- With trusted partner transporters and vendors who assist in delivering our services
- With government or regulatory authorities where required by law
- With your explicit consent
Use of Cookies
Our website uses cookies to enhance user experience, understand website traffic, and personalize our services. You can control or disable cookies through your browser settings at any time.
Your Rights
You have the right to:
- Access and request correction of your personal information
- Request deletion of your information, where legally permissible
- Opt out of marketing communications
To exercise these rights, please contact us using the details below.
Changes to This Policy
RTL Group may update this Privacy Policy from time to time. Any significant changes will be communicated by updating the date at the top of this page.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to us:
RTL Group (Rajasthan Trans Logistics)
Address: G T Road , Maheshpur Panchayat Bhawan, Lahartara Varanasi 221106
Email: rajasthan.translogistics@gmail.com
Phone: 7017943060 / 8955650428 / 8696137242
Website: https://rajasthantranslogistics.in/
